TERMS OF CONNECTION - Suppliers in Flyttman Network

Flyttman mediates quality-assured moving assignments and sets the customer's booked price based on provided information. The supplier chooses which assignments to accept. Flyttman does not guarantee any specific volume of assignments or turnover. You connect free of charge and can terminate at any time.

When an assignment is accepted, the supplier becomes the customer's contracting party and is fully responsible for execution, staff, vehicles, payment, RUT tax deductions, damages, and claims. Flyttman is a mediator, not an executor.

Prior to acceptance, available information about the assignment is shown, including locations, scope, volume, date, customer price, supplier compensation, and Flyttman's commission. The customer's identity and exact addresses may be hidden prior to acceptance.

The supplier may only accept assignments for which it has capacity, personnel, vehicles, and equipment to execute.

Acceptance is binding. After acceptance, the supplier receives customer details and is responsible for completing the assignment as booked. Base price or conditions cannot be altered retroactively.

The supplier shall arrive at the agreed time and perform the assignment professionally, safely, and competently in accordance with booking documentation.

For household moves for consumers in Sweden, BOHAG 2010 applies.

The supplier is responsible for the entire assignment and its staff and any subcontractors. Assignments may not be transferred to another moving company without written approval from Flyttman.

The booked customer price is a fixed price for the scope specified in the booking. The supplier may not request higher payment because the move takes longer or is more expensive than estimated.

The supplier collects payment directly from private customers via Swish or card on move day and is responsible for invoicing, receipts, VAT, accounting, and tax reporting. Companies are invoiced.

The supplier is responsible for applying for RUT payment. The customer's payment must be electronically traceable when RUT deductions are used.

If RUT payment is rejected or reduced due to supplier's incorrect invoicing, application, authorization, or documentation, the supplier bears the loss.

Flyttman's percentage commission or fixed brokerage fee is stated before the assignment is accepted and calculated solely on original booked assignment value.

The commission is paid by card starting the day after completed assignment and no later than five calendar days after completion date. Payment obligation applies regardless of when supplier gets paid by customer.

The supplier may have a maximum of three completed assignments with unpaid commission. Upon reaching the limit, supplier is blocked from accepting more assignments until all outstanding commissions are paid.

Late or failed card payment does not release supplier from payment responsibility. Flyttman may claim interest for delay, statutory penalty fees, and reasonable collection costs.

Prior to acceptance, supplier may not attempt to identify or contact customer.

After acceptance, customer may only be contacted for planning, execution, payment, and follow-up of accepted assignment.

Supplier shall immediately inform customer of delays, vehicle issues, staffing shortages, damages, or other obstacles.

If supplier cancels or fails to show without acceptable reason, Flyttman may suspend supplier and demand compensation for replacement costs, customer compensation, and other proven damages.

Customer cancellation is handled according to booking terms, BOHAG 2010, and applicable rules.

Supplier is responsible for damages, losses, delays, and defects arising from supplier, its staff, or approved subcontractors.

Damages and claims must be documented and reported to Flyttman without delay. Supplier is responsible for customer dialogue, insurance claim, and compensation until resolved.

Supplier shall indemnify Flyttman for costs and claims Flyttman incurs due to supplier breach of contract, negligence, or faulty performance.

Flyttman may use customer reviews, claims, response times, cancellations, completion rates, and payment history for quality control, ranking, and job allocation.

Suppliers failing Flyttman's quality standards may be restricted or suspended.

Customer data may only be used for accepted assignment planning, execution, invoicing, RUT handling, and claims.

Data may not be shared with unauthorized parties, used for own marketing, or retained longer than required by assignment or law.

Information regarding Flyttman customers, pricing, commissions, systems, and business model is confidential. Confidentiality applies during connection and for 24 months thereafter.

Terms apply until further notice with 30 days notice period.

Flyttman may amend terms by notifying supplier before effective date. Continued use thereafter constitutes acceptance.

Already accepted assignments remain under terms in effect upon acceptance.

Terms are governed by Swedish law. Disputes shall first be resolved through negotiation and subsequently decided by Gothenburg District Court as first instance.