Framework Agreement for Moving Assignments – Flyttman
Background
Flyttman is a digital platform that connects customers and moving suppliers. By registering an account, suppliers can bid on assignments, create driver logins, and easily assign tasks. Suppliers commit to performing assignments professionally and following up on complaints according to industry terms. After each assignment, the customer gives a rating (1–5 stars) and can submit any complaints.
This agreement regulates the terms for cooperation between Flyttman and connected suppliers.
§ 1 – Purpose of the Agreement
Flyttman enables suppliers to bid directly on customer assignments via the platform. Customer relations are always handled by Flyttman. No direct contractual relationship arises between customer and supplier.
§ 2 – Services
The supplier's commitments include:
- Own transport vehicle (incl. fuel) with sufficient capacity
- At least one person per assignment who speaks Swedish
- Transport to/from loading and unloading locations
- Loading, unloading, rough furnishing and placement
- Moving between vehicle and property
- Complementary equipment (blankets, dollies, straps, etc.)
- Extra services are agreed separately
- Only bid on assignments where capacity exists
§ 3 – Assignment Booking and Contact
All customer contact occurs via the platform's internal messaging system. Assignments may not be transferred to third parties without written approval from Flyttman. If a supplier contacts customers outside the system and bypasses commission, 2 base amounts in penalty and immediate suspension apply.
Prices should be adapted for RUT deduction. In case of denied payment from the Tax Agency due to the supplier's incorrect pricing, the supplier is responsible for the difference.
§ 4 – Compensation and Payment
Compensation is paid no later than 14 days after approved and completed assignment. Invoicing must be correct and match the agreed service. Flyttman is responsible for further invoicing to customers.
§ 5 – Terms, Liability and Insurance
- The supplier must hold valid goods traffic permits and liability insurance
- Changes in permits or insurance must be immediately reported to Flyttman
- The supplier is responsible for ensuring vehicles, equipment and personnel meet safety requirements and industry standards
- The supplier is liable for damage to customer property arising from negligence
- The supplier must at all times have liability insurance covering damage to household goods, personal injury and third parties
- In case of intentional damage or gross negligence, customers are compensated 100%
- The supplier is responsible for communicating delays, obstacles or damage to Flyttman without delay
§ 6 – Termination and Dispute
- Flyttman reserves the right to terminate cooperation in case of breach of contract
- The agreement is governed by Swedish law
- Disputes are resolved primarily by the parties, secondarily in Gothenburg District Court
**This framework agreement takes effect upon approval in connection with registration on the platform.**
For questions, contact: info@flyttman.se
